Remote access (VPN)
Internet and telephone
The UVic VPN service provides a secure communication back to the campus network. VPN servers employ encryption and other security measures to ensure that any data sent on the Internet will not be intercepted.
Who can use this service?
- Faculty
- Staff
- Students
How do I request or access this service?
Faculty, staff, and students with a valid NetLink ID can download and run the UVic VPN client on their computers.
Note: UVic MFA is required to connect to the UVic VPN.
Cisco Secure Client - Supported Operating Systems
Previous software versions were called Cisco AnyConnect.
- Microsoft-supported versions of Windows 11 for ARM64-based PCs
- Windows 11 (64-bit) and current Microsoft-supported Windows 10 x86 (32-bit) and X64 (64-bit)
- MacOS 12 Big Sur, 13 Ventura, 14 Sonoma (only 64-bit is supported)
- Linux Red Hat 9.x and 8.x, Ubuntu 24.04, 22.04 and 20.04
- iPhone and iPad, iOS 13.0 or later
- Android version 4.0 and up
What is the cost for this service?
This service is provided free of charge.
When is this service available?
This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.
How do I get help with this service?
For assistance with this service, please contact the Computer Help Desk:
Email: helpdesk@uvic.ca
Telephone: 250-721-7687
In person: Clearihue A037