System status
University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
Status
* Complete * NETS FRA-1F Network Maintenance
Effective 14 hours ago: *** Work complete *** Network Services will be performing maintenance in FRA-1F on 2025-09-17 starting at 07:30 am. There will be a brief outage in data, voice, and wireless...
NETS COR-1F Network Maintenance
Effective 1 day from now: ***WORK POSTPONED*** Network Services will be performing maintenance in COR-1F on 2025-09-19 starting at 07:30 am. There may be a brief outage in data, voice, and wireless...
NETS MSB-0F Network Maintenance
Effective 9 hours from now: Network Services will be performing maintenance in MSB-0F on 2025-09-18 starting at 07:30 am. There will be a brief outage in data, voice, and wireless services at that...
Partner email security changes
Effective 15 hours ago: ***This change us now complete. Between 7:00am and 8:00am today, University Systems Microsoft 365 administrators will be making changes to mail flow and email security for...
REDCap Maintenance
Effective 9 hours from now: The REDCap service will be briefly unavailable Thursday September 18 between 7:30-9:00am in order to apply an important update. This message will be updated when the changes...
Stay up to date with emails about your selected services.
Notices
Change to NVivo license model
July 31, 2025
The centrally funded NVivo site license will expire August 27, 2025. NVivo licensing was previously made possible by a one-time, three-year central funding arrangement, which is now concluding....
Banner maintenance scheduled for June 1, 2025
May 26, 2025
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, June 1, 2025, from 9:30 am until 6:00 pm to perform planned...
New University Systems Website
May 5, 2025
On the evening of May 5th 2025, University Systems launched a new website. The new site is built from the ground up for all users, with a focus on accessibility, plain language, and ease of...
Restricting use of DeepSeek at UVic
May 1, 2025
DeepSeek is a Chinese artificial intelligence (AI) company that specializes in open-source large language models. It recently launched a free AI-powered chatbot which has gained significant attention.
Role-based email changes
December 19, 2024
We're upgrading all employee email accounts from Exchange 2016 to Exchange Online. This update will help us maintain the technical currency of UVic's email service. It also adds better Microsoft...
Get help now
Contact IT support for:
- Questions about upcoming or current updates
- Report a service outage