Contact University Systems

A Computer Help Desk consultant providing assistance with a laptop.
A Computer Help Desk consultant providing assistance with a laptop.

University Systems is your point of contact for IT services and support at the University of Victoria. Contact us by completing the online service request form below or by:

  • Email: helpdesk@uvic.ca
  • Telephone: 250-721-7687 (Toll Free North America: 1-844-721-7687)

Visit us in-person

  • The Main Computer Help Desk in Clearihue A037
    • Monday through Friday - 8am to 6pm
  • The Technology Solutions Centre in Clearihue C143
    • Monday through Friday - 9am to 4pm
  • Or one of our Computer lab locations in Clearihue, the Business & Economics building, or Human & Social Development building.

Please tell us about the issue that you require assistance with.

Your name (*)
Email address (*)
Phone number
UVic status &
department
Building
Room
Issue summary (*)
Message (*)Please describe in detail your question/problem.
Include the text of any relevant error messages.

Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.

Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.

Digital Learning Environment & Support

Digital Learning Environment & Support (DLES)

Related departments: University Systems
Contact:
Digital Learning Environment & Support
University of Victoria
Clearihue Building A037
Digital Learning Environment & Support
University Systems
University of Victoria
3800 Finnerty Road
Clearihue Loading Ramp Rm. C070
Victoria, BC
V8W2Y2
Canada
Digital Learning Environment & Support
University Systems
University of Victoria
PO Box 1700
STN CSC
Victoria, BC
V8W 2Y2
Canada
On internet:
Department website:
http://helpdesk@uvic.ca
Department e-mail:
helpdesk@uvic.ca
Group/Position Name Telephone Office E-mail

Computer Help Desk

Computer Help Desk 250-721-7687 CLE A037 helpdesk@uvic.ca
Toll free: 1-844-721-7687

Technology Solutions Centre

Technology Solutions Centre 250-853-3572 CLE C143 tsc@uvic.ca

Audiovisual Services

Urgent Classroom Technology Support 250-721-8292
Audiovisual Requests 250-721-8292 CLE C067 uvicav@uvic.ca

Digital Learning Environment & Support Staff

Director, Digital Learning Environment & Support Marcus Greenshields 250-721-7228 CLE A107a mgreens@uvic.ca
Team Lead, Digital Community Kelly Diether CLE kdiether@uvic.ca
Team Lead, Computer Labs Sophie Stroink 250-472-5481 CLE A037 sstroink@uvic.ca
Team Lead, Support Operations Dave Bakken 250-472-4838 CLE A037a dbakken@uvic.ca
Team Lead, Media Services Eugene Deen 250-721-7557 CLE A022 edeen@uvic.ca