Lender contact information
In addition to National Student Loans Service Centre (NSLS), students are able to get loans from alternative lenders.
Please note that although registration status for student loans through BC is now electronically confirmed, loans are only valid for 30 days from date of issuance. Take the loan documents to your service provider before they stale date! If, for whatever reason, you don't get your loans to the service provider in time, you will need to bring the loans to our office to be manually re-confirmed.
Once you have negotiated your student loans, your must contact your lenders regarding repayment and maintaining interest-free status. Lender contact information is listed below:
(Risk-Share Loans - before August 1, 2000)
CIBC National Student Loan Centre
Transit Number 03112
PO Box 5055
Burlington, ON
L7R 4P3
Tel: 1-800-563-2422
Outside Canada: (code of country you are in) 800-7983-3361 (do not use "1" when dialing)
Original Schedule 2 required.
Western Canada and Ontario
RBC Royal Bank Student Loans Centre
Loan Maintenance Dept.
PO Box 4700, Station “D”
Etobicoke, ON
M9A 4X5
Tel: 1-800-363-3822
Fax: 1-888-348-8283
Eastern Canada
Royal Bank Student Loan Centre
PO Box 1670 CRO
Halifax, NS
B3J 2Z1
Tel: 1-800-565-1446
Fax: 1-877-421-7435
For Western Canada/Ontario and Eastern Canada
Web: www.rbcroyalbank.com
Email: rbcstudentloans@studentloans.rbc.com
Calls from outside Canada: (call collect) 905-361-8640
Fax from outside Canada: 905-361-8653
Scotia Bank
Student Loan Centre
PO BOX 9
Station U
Toronto, ON
M8Z 5M4
Tel: 1-888-284-3044
Calls from outside Canada: (call collect) 416-201-3693
Fax: 1-888-821-5510
Website: http://www.scotiabank.com
PO BOX 1007
Mississauga "B" Postal Outlet
Mississauga, Ontario
L4Y 3W3
Tel: 1-877-283-1687
Outside North America: (call collect) 1-905-306-2460
email: nssupport@resolvestudentloans.ca
Mailing Address:
National Student Loans Service Centre
Public Institutions Division
PO Box 4030
Mississauga, ON
L5A 4M4
Tel: 1-888-815-4514
Fax: 1-888-815-4657
Outside Canada: www.canlearn.ca
When using the website, search 'National Student Loan Service Centre Contact Information'.
Website: CanLearn
Courier Address:
2 Robert Speck Parkway, 14th Floor
Mississauga, ON
L4Z 1H8
PO Box 4050
Mississauga Station A
Mississauga, ON
L5A 4M9
By Courier:
EDULINX Canada Corporation
2 Robert Speck Parkway, 14th Floor
Mississauga, ON
L4Z 1H8
1-866-827-0310 (within North America)
1-866-587-1853 (TTY service for the hearing impaired)
800-2-529-9242 (outside North America - add the appropriate International Access Code)
If you are outside North America, and the country does not provide access to the global telephone number, call collect at 905-306-2995.
Website: http://www.edulinx.ca