Interest Holder Management

Enhance your competencies in interpersonal skills, communication and interest holder management.

What you will learn

Successful interest holder management requires the combination of 4 types of intelligence or competences:

1. Intelligence quotient (IQ) for solving problems and decision making.
2. Emotional intelligence (EQ) for trust and relationship building.
3. Cultural intelligence (CQ) for managing diversity.
4. Team intelligence (TQ) for effective project team.

This workshop will help you develop these 4 competencies and learn how to effectively manage interest holders.

An interest holder is an individual, group or organization that is impacted by the outcome of a business venture or project. An interest holder has an interest in the success of a project and can be internal or external to the organization.

Interest holder management is a project management process. It involves understanding what the interest holder wants and needs, managing their expectations as well as your relationships with them.

In this workshop, you'll learn how to improve your interest holder management skills by analyzing relevant cases, theories and real life examples. This workshop is interactive and practically-oriented, while also focusing on developing a theoretical/conceptual understanding of the topics, including:

• what is interest holder management
• why interest holder management is important
• how to manage interest holders effectively
• communication effectiveness
• effective persuasion skills
• building trust
• conflict resolution
• managing diversity
• problem solving skills
• team management

Who attends

This course is for anyone who would like to improve their interpersonal and communication skills to manage interest holders more effectively, including:

• business owners
• corporate department heads
• directors
• engineering professionals
• executives
• general managers
• project coordinators
• project managers
• salespeople
• systems, manufacturing and operations personnel
• team leaders

Fees & cancellations

$1,395 (plus tax)

Tuition includes all course materials and a certificate of completion.

Team savings*:

• save 10 per cent per registrant with a group registration: 3 or more people from the same organization registering at the same time
• you and your team may be eligible for financial assistance towards this course through the B.C. Employer Training Grant
• fill out the online registration form and select 10% group discount as the payment option

Space is limited so register today!

*Discounts cannot be combined with any other discount or special offer.

Cancellations

Full refunds are provided for written cancellations received a minimum of 21 days before the program start date. Cancellations received with less than 21 days notice will be refunded less a $200 administration fee.

Instructor

Sang Nam

Sang Nam is an associate teaching professor at the Gustavson School of Business. 

Project management & engineering credits

Project Management Professional Development Units (PDUs)

Earning your Project Management Institution (PMI) certification is a big step, maintaining it doesn’t have to be. Attendees in this program are entitled to 12 PDUs from PMI, upon completion.

Engineering Institute of Canada (EIC) Professional Development Hours (PDHs)

Attendees in this program are entitled to 14 PDHs verified by the EIC.

Register now

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