Caring for Customers™
Course duration: 4 hoursFacilitator/Instructor: Clare Malcolmson and Lynn Meyers
Audience: Staff, Aspiring/New Supervisors
Program: Effective Workplace Relations Certificate (EWR), Stepping Up To Supervision Certificate (SU2S)
The purpose of this module is to help employees develop skills for delivering friendly attentive service that demonstrates interest in and cares for customers on a human level. This course will allow participants to: Competencies: Core - Building Equitable Relationships, Commitment to Quality, Service Focus, University Community